FAQs

Please read the answers to our commonly asked questions.  If you don't find the answer you're looking for please fill in our contact form.

 

1. How do I get access to high-resolution imagery?  Can I buy high-resolution images?

 

Online images can be bought and downloaded at 300 dpi. To do this please click on the "buy image" link below the image of interest. This will add to the image to your basket. When you want to proceed with the purchase simply visit the basket page, click "continue", and follow the instructions.

We can supply copies of any of our images at higher resolutions - please see our price-list for details.

 

2. I have an image, how do I get a licence to use it?

 

If you already have images and need a licence for them, please use our image order form.

 

3. I can't find an image of my area, how can I see it?

 

We hold 1.5 million images of Scotland and over 24 million images of places around the world. Only a small proportion of these appear on our website. If your area of interest is not yet covered by our online aerial imagery you can see more of our collections by visiting our search room or by ordering a paid image search.  You can also buy a Finding Aids subscription, which allows you to see many of the finding aids for our undigitised photography, and carry out your own search.

 

4. When will images of my area appear on the website?

 

Please see our digitisation programme for information on locations to be uploaded in the next 6 months.

 

5. How can I see larger images?

 

We encourage you to purchase one of our subscription packages.  We offer a package that gives you access to zoomable images, which means you'll be able to make every aerial image in the website enlarge to full screen, then pan around and zoom into areas covered in the image.  Our other package gives you access to the finding aids for individual sorties. The finding aids are maps that show the ground coverage of the images taken on each sortie, allowing you to identify images that exist but may not yet be digitised.  We will be progressively adding more finding aids in the months and years to come. Our image and finding aid digitisation programme is entirely funded by website subscriptions.

 

6. How can I pay for images?

 

When we receive your order, we send you license detailing how you may use the image. Once you have read and accepted this, you will be asked to pay for the images. We use WorldPay to manage online payments on our behalf. WorldPay ensures that your transaction is secure and your details are encrypted. 

 

7. How do you allocate place-names to images?

 

All aerial images with centre-point information are named by an automatic tagging process. For places in the UK, we use the Ordnance Survey 1:50,000 scale gazetteer. For places outwith the UK, we use the National Geospatial-Intelligence Agency GNS gazetteer. For administrative areas and country names, we use a mixture of Ordnance Survey, Natural Earth and NUTS data (European Commission nomenclature of territorial units for statistics). Our geo-tagging process gives an approximate indication of the location covered by the image but due to various accuracy levels of the data, images tagged with the name of a particular place may not always show that place.

 

8. How accurate are your centre-points?

 

The centre-point of a Vertical image is based on the actual centre of the frame, within 20mm of the original document; ground accuracy depends on the scale of the photograph. The centre-point of an Oblique or Ground image is based on the focal viewpoint of the photograph, not its actual centre; due to the nature of the document this point is only an approximation and no statement of accuracy can be given.

 

9. I have sent you an Order / Paid Search request / Enquiry. How soon will I hear from you?

 

We will send you a license and quotation for your order or search request within two working days. We will respond to enquiries for information, sent via our Contact Form, within 15 working days. 

 

 

If you have not found the answer to your question, or are in need of technical support, please use the Contact Form to get in touch with us.

 

Paid Image Search

We offer a Paid Search service of our catalogued archives.

 

Commision a paid search and we will provide you with a detailed Search Report, which includes research-quality images of your Area of Interest.

 

 

NCAP Brochures

Our brochures are available to download in three languages: